Enerbuilt Technologies Inc. uses EquipSoft functionality to provide better customer service

Enerbuilt Technologies Inc. was founded in 2007 and in 2012 was recognized as one of Alberta’s 50 fastest growing companies. Enerbuilt quickly began searching for systems to replace their manual processes and settled on EquipSoft over SAP BusinessOne because of EquipSoft’s user interface and functionality capabilities.

Now, Enerbuilt is able to utilize many of EquipSoft’s proprietary modules to streamline information, pull reports on unit utilization rates and, most importantly, provide customers with quicker responses.

Enerbuilt decided to implement EquipSoft because of the following functionality capabilities:

  • ES Rental module: Streamline information from multiple spreadsheets into one integrated system
  • Audit trail: Utilize the sortable availability tree for rental units and rental accruals.
  • Dispatch board: Maximize efficiencies by manipulating how work orders appear and providing ‘bit picture’ views to the entire service department
  • Parts functionality: Complete visibility into specific work orders, supplier parts and internal parts numbering systems.

“We were growing so quickly it was causing operational stresses internally and with our customers. We needed to streamline our processes to keep up with continuing growth.”

– Jeff Ryks, VP of Finance and Administration